FOR OUR TENANTS - Christmas Arrangements 2011
In a genuine EMERGENCY that will not keep until the office reopens, please telephone 01844 273508 for recorded contact instructions (which may vary from day to day).
Whilst we will do our best to help you, please be aware that we cannot provide our usual level of cover because of holiday commitments to our maintenence staff and many of our regular contractors being unavailable until 3rd January.
During the Christmas period (only), if we cannot help you directly and agree that the matter is an emergency, we may authorise you (with a CEL reference number) to make your own arrangements with a local contractor, and reclaim the agreed cost from the Landlord in the New Year.
However, please note that the Landlord will only pay for work which we have discussed and specifically authorised with a CEL reference number in advance.
Our office answerphone (01844 273508) will take non-urgent messages and will be checked periodically during the holiday, or email us at enquiries@carington.co.uk
